Hospitals & Clinics

Hospital wayfinding solutions

Place QR codes at entrances and corridors. Patients scan with their phone and find their department, ward, or lab — no app to download. Wayfinding solutions for the entire hospital campus.

Search for a location...ResusDeconTriageTraumaImagingOutpatientSurgeryRecoveryWard 1AWard 1BPaediatricsMain LobbyNursesStationGift ShopPhysioDialysisEmergency Department - Emergency Department -- walk-in entrance and waiting area.Emergency DepartmentRadiology - Radiology: MRI, CT, X-ray and ultrasound.RadiologyLaboratory - Pathology laboratory and blood tests.LaboratoryPharmacy - Outpatient pharmacy.PharmacyIntensive Care Unit - Intensive Care Unit.Intensive Care UnitMaternity - Maternity, labour and delivery.MaternityCafeteria - Hospital cafeteria and coffee bar.CafeteriaMain Entrance & Information - Main lobby and information desk.You are hereAdmitting - Admitting and patient registration.AdmittingChapel - Interfaith chapel and quiet room, open at all hours for patients, families and staff.Chapel321G

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How it works

Three steps to get started.

1

Upload facility floor plans

Upload maps for each floor and building. Architectural drawings, simple layouts — any image works.

2

Mark departments and services

Place markers on wards, labs, pharmacies, waiting areas, cafeterias, parking — every place patients need to find.

3

Patients scan and find their way

Patients scan QR codes in corridors with their phone camera. They see where they are and search for their destination. No app required.

Why healthcare facilities choose our hospital wayfinding solutions

Less stress for patients, fewer interruptions for staff.

Reduce patient anxiety

Getting lost in a hospital is stressful. Patients find their department or ward quickly and arrive calmer.

Free up staff time

Nurses and reception staff give directions dozens of times a day. Let patients self-navigate instead.

No app for patients to install

Patients scan with their phone camera. Works instantly — no app store, no login, no barrier.

Update without reprinting

Department moved? New lab opened? Update the map online — changes are live immediately.

Works across buildings

Main hospital, outpatient clinic, parking garage — all connected. Patients search across your entire campus.

No infrastructure needed

No beacons, no Wi-Fi positioning, no hardware. Just printed QR codes on walls.

Tools built for healthcare

Everything you need to guide patients through your facility.

Facility maps

Upload floor plans for each building and level. Patients see departments, wards, and services at a glance.

QR codes at every corridor

Each marker gets a printable QR code. Place them at entrances, elevators, and corridor intersections.

Cross-building search

Patients search for 'radiology' or 'pharmacy' and get results across all buildings and floors.

Patient flow analytics

See which departments get scanned most, what patients search for, and where confusion happens.

Multi-building campus

Hospital, outpatient, labs, parking — manage your entire campus from one account.

Role-based access

Admins, facility managers, and department leads each get appropriate access to update maps.

Understand patient navigation

See how patients and visitors move through your facility.

Foot traffic

Which entrances and corridors get the most scans. Identify bottlenecks and high-traffic areas.

Search patterns

What departments and services do patients search for most? Prioritize signage where it matters.

Wayfinding gaps

Find locations patients search for but can't find. Add markers before complaints come in.

Floor comparisons

Compare navigation activity across floors and buildings. See where patients struggle most.

Why hospital wayfinding is harder than it looks

A hospital is the hardest building type to navigate and the one where getting lost costs the most. Patients arrive anxious, often in pain, sometimes on medication that makes reading signage difficult. They are looking for a department whose name they half remember from a letter.

The layout works against them. Most hospitals grew by extension, so wings meet at odd angles, floor numbers stop matching between blocks, and the shortest route between two departments often runs through a third. Colour-coded corridors help until a patient reaches the junction where two colours meet.

The cost lands on staff. Every clinician giving directions is a clinician not treating someone, and reception desks in large hospitals field hundreds of the same four questions a day. Late arrivals push clinic lists back, and a missed appointment slot is revenue the trust does not recover.

Wayfinding signage is the first line of defence and it cannot carry the whole load. A board in the main entrance cannot list four hundred rooms, and it goes out of date the week a department relocates. Putting a scannable map on that signage lets the board stay short while the detail behind it stays current.

What signage does a hospital need?

Hospital signage divides into four jobs, and most hospitals do the first two well and the last two badly.

At the entrance you need a directory that gets people to the right wing and floor, and it has to be short enough to read while anxious. In the corridors you need directional signs at every junction, usually reinforced with colour coding by wing, because colour survives a language barrier and a forgotten pair of reading glasses. On every door you need a plate that confirms arrival, and it must carry the department name a patient was actually given in their letter. Around all of that sits regulatory signage: fire exits, restricted areas, infection control.

The two that go wrong are the directory and the door plates, and they go wrong for the same reason. Departments move. A board fabricated three years ago is now quietly sending people to a clinic that relocated, and nobody notices until a receptionist mentions it.

That is the part worth putting behind a code rather than under glass. The printed sign stays short and permanent, and the detail behind it changes the day the department does.

Common questions

What signage does a hospital need?

An entrance directory, directional signs at every corridor junction, a name plate on every department door, and regulatory signage for fire exits and restricted areas. Colour coding by wing helps patients who do not read the local language fluently.

What is hospital wayfinding?

Hospital wayfinding is the system that gets patients and visitors from the entrance to the right department. It combines signage, room numbering, consistent department naming and, increasingly, a digital map patients can search on their own phone.

How do you improve wayfinding in a hospital?

Start by asking reception which five departments people ask for most, then walk those routes from the main entrance with someone unfamiliar with the building. Fix the naming first so a department is called one thing everywhere, then place signage at the points where your tester hesitated.

Do patients need to download an app?

No. A patient scans the code on a sign with their phone camera and the map opens in the browser. That matters in healthcare, where many patients are older, on limited data plans, or simply not going to install anything on the way to an appointment.

Start helping patients find their way

Set up your first facility map in minutes. No credit card required.

Start 30-day free trial