Airports

Airport wayfinding software

Place QR codes at key points. Passengers scan with their phone and find gates, lounges, restaurants, and services. No app needed.

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Search for a location...Gate A2Gate A4Gate A6Gate B12Gate B14Gate B16Gate C31Gate C33ShopsPrayerRoomPharmacySecurityCustomsArrivalsCorridorPassportControlCar RentalDepartures Drop-offGate A1 - Gate A1 -- domestic departures.Gate A1Gate C37 - Gate C37 -- wide-body stand for A350 and 777 services.Gate C37Duty Free - Duty free: perfume, spirits, tobacco and confectionery.Duty FreeFood Court - Airside food court with seating for 300, plus grab-and-go counters near the gates.Food CourtVIP Lounge - Premium lounge with seating, refreshments and showers for business class and lounge members.VIP LoungeSecurity Checkpoint - Security checkpoint -- the only route from landside to the departure gates.You are hereBaggage Reclaim - Belts 1-6 - Baggage reclaim, belts 1 to 6.Baggage ReclaimCheck-in Hall - Check-in desks and bag drop, zones A to K.Check-in HallArrivals Hall - Arrivals hall with the information desk, ATMs and the taxi booking counter.Arrivals Hall321G

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How it works

Three steps to get started.

1

Upload terminal maps

Upload floor plans for each terminal and level. Departure, arrival, parking — any image works.

2

Mark gates and facilities

Place markers on gates, lounges, check-in desks, restaurants, restrooms, baggage claim, parking areas.

3

Passengers scan and find their way

Passengers scan QR codes in the terminal with their phone camera. They find their gate or nearest lounge instantly. No app needed.

Why airports use QRCodeMaps

Passengers move efficiently. Staff handle fewer direction requests.

Passengers find gates faster

No more confusion about which direction to walk. Passengers scan and see exactly where they are relative to their gate.

No app for travelers to install

International and domestic travelers scan with their phone camera. No download, no airport Wi-Fi needed to start.

Reduce information desk load

Passengers find gates, lounges, and services on their own. Staff focus on complex requests.

Update gate assignments

Gate changed? Lounge relocated? Update markers online — live immediately.

Cover all terminals

Multiple terminals, levels, and parking — all connected. Passengers search across the entire airport.

Works without Wi-Fi

QR codes work with phone cameras. No airport Wi-Fi connection needed to scan.

Tools built for airports

Everything you need to guide passengers through your terminals.

Terminal maps

Upload floor plans for each terminal and level. Passengers see gates, services, and facilities at a glance.

QR codes at every checkpoint

Each marker gets a printable QR code. Place them at security exits, gate areas, and corridor junctions.

Gate and lounge search

Passengers search for 'Gate B12' or 'Lounge' and see exactly where to go from their current location.

Passenger flow analytics

See scan spikes at boarding times, which gates get the most traffic, and what passengers search for.

Multi-terminal management

Domestic, international, parking, arrivals — manage all terminals from one account.

Airport operations access

Terminal managers, airline ops, and facility teams each get the right level of access.

Understand passenger navigation

See how passengers move through your terminals.

Terminal traffic

Which areas get the most scans. See passenger flow across terminals and levels.

Search demand

What do passengers search for? Gates, food, lounges — see the top requests.

Wayfinding gaps

Find facilities passengers search for but can't locate. Improve before complaints arise.

Peak times

Scan spikes during boarding waves, early morning departures, and connection windows.

Airport wayfinding when the clock is running

Airports are the one building type where being slightly lost has a hard deadline. Everything else about the passenger experience is recoverable. A missed gate is not.

Airport wayfinding systems are usually well funded and still fail at the edges. The main flow from check-in to gate is signed heavily, because that is the route everyone walks. The trouble starts when a passenger wants something off that path: a specific lounge, a prayer room, a baby change, the desk for a connecting airline, the car park level they parked on nine days ago.

Those are exactly the queries that overhead signage cannot carry, because adding them would crowd out the gate numbers that everyone needs.

A code lets you keep the overhead signage clean and put the long tail behind a scan. A passenger who wants the nearest quiet room finds it without slowing anyone else down, and you get to see which facilities people are actually hunting for.

Common questions

What is an airport wayfinding system?

An airport wayfinding system is the combination of overhead signage, floor graphics, directories and digital maps that moves passengers from entrance to gate and to the facilities around that route.

Does this replace our overhead signage?

No, and it should not. Overhead signage handles the main flow and needs to stay readable at distance. A scannable map handles the long tail of facilities that would otherwise clutter it.

Will it work when passengers have no data or are roaming?

Pages are built to be light, which matters most for exactly these visitors. Airport Wi-Fi covers most cases, and the map loads without an app install, which is the step roaming passengers are least likely to complete.

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Start guiding passengers through your airport

Set up your first terminal map in minutes. No credit card required.

Start 30-day free trial